Return and Exchange Policy
If you receive a defective or damaged product, we will gladly replace it with a new one at no charge. Please contact us within 30 days of receiving your product.
We can only offer you an exchange if the following conditions are met
Product damage: The product was delivered damaged/broken or dirty.
Damaged or broken during transport.

Order Cancellation
You can request a cancellation within 36 hours of purchase.


How can I track my shipment?
You can check the status of your order at any time by clicking on the ‘Order Status’ link.
You can also contact us at any time via email at support@tuomi.store.

How long does it take for my order to arrive?
Your order will be delivered within 15-25 business days after it has been shipped. You will receive a confirmation email after placing your order. Please feel free to email us to check the status of your order. We are happy to assist you.